I’m working on a Business Law question and need guidance to help me study.
Case Study Chosen:
San Antonio, TX: This site is the “cash cow” of the company, as it has the highest level of efficiency, is the company’s
lowest-cost facility, and has the best overall record of performance. Its cost of operations is the lowest of all sites in the
United States. However, the site is currently the target of a union-organizing drive by the Communication Workers of
America. Employees pushed for an increase in wages, which was denied by management as the result of an analysis of
wages in the area for employees in similar industries. This prompted some employees to pursue joining a union. Any
attempt to curtail operations at the site, such as a union-busting move by the company, could create a potential legal
challenge with the international union.
For this second milestone, you will provide the Measure and Analyze phases of the DMAIC process and apply them to your selected case study. You will first measure performance by creating a process to gather data on the current situation and then begin to create a picture of what the future state will look like, focusing on the proposed solution.
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