We all make mistakes and during these periods we will need to apologize to those we have wronged. Write an apology for the following scenarios: 1. You received an email which you over looked for 2 weeks. 2. A manager accuses an employee of theft and later finds the merchandise he accused the employee of taking. 3. A clerk credits the wrong account and this leads to the wrongful cancellation of a customers insurance.
Hello, Here are some examples……..Answer 1:It is being notified to the sender of the e-mail that I had received the e-mail in my inbox two weeks earlier and since I was busy with certain other assignment, I overlooked the e-mail. I accept that the fault was from my end and I regret that I had not replied to the mail. I would apologize for my mistake and would like to ascertain that such mistake would not happen in the future course of time.Answer 2:I feel extremely ashamed of my act of accusing you of theft. The merchandise for which I have accused you of the theft was found by me. I feel extreme regret for my act and would like to apologize to you. I would like to ascertain that I would not accuse anybody in the future without appropriate evidence. I hope that our relationship would not get hampered and we would collaborate with each other as we were before the happening of mistake from my side.Answer 3:I would like to apologize for my mistake of crediting the wrong account that led to the wrong cancellation of the customer’s insurance. I would like to ensure that I would correct my mistake and would analyze the customer’s insurance that was wrongly cancelled by me and if the insurance is found to be appropriate, I would approve the same. I would also settle the mistake of crediting the wrong account by communicating with the account holder.
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